Frequently Asked Questions
Everything you need to know about shopping with B Couture.
What is the processing time for my order?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with your tracking number to monitor your package's arrival.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, B Couture ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I ensure I choose the right size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for advice.
Are your materials sustainably sourced?
At B Couture, we prioritize high-quality, ethically sourced fabrics. We are committed to working with manufacturers who follow sustainable practices to reduce our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installment plans through Klarna and Afterpay.